How a storm-damage job actually goes.

The inspection is free. Full stop. No consultation fee, no travel charge, no obligation to use us afterward. We climb up because it's the only honest way to know what's actually there — a ground-level glance misses hail bruises, lifted seams, and damaged ridge caps.

On the roof, we photograph every slope systematically: field shingles, ridges, valleys, flashing points, penetrations, gutters, drip edge. We measure the total area, note the pitch of each plane, and document every piece of storm damage with date-stamped photos. You get a written copy of this report. It's yours, no strings.

The inspection typically takes 30–45 minutes for a single-family home. If we find damage consistent with a claimable event, we'll tell you plainly what we saw and what we think it's worth to document for your carrier. If we don't see damage that justifies a claim, we'll tell you that too — and you'll owe us nothing.

You file the claim with your insurance company — that's always the homeowner's step. We can walk you through exactly what to say on that call. Once the claim number is assigned and an adjuster scheduled, we meet them on the roof. Not in the driveway. On the roof.

The adjuster's initial scope and our scope rarely match perfectly. That's expected. What matters is having the documentation to support every supplement. We know which line items adjusters routinely miss, which carrier-specific supplements to file, and when to escalate to a supervisor or public adjuster.

Once the carrier issues an approval and a check, we walk you through endorsement requirements (especially if a mortgage company is on the check). We'll also advise on depreciation holdback — many policies pay in two rounds (ACV first, RCV after completion) — and we won't start the build until you understand the payment structure.